If you have Austrian social insurance and private supplementary insurance, the costs of your stay at our private hospital in a double room are typically covered. In this case, costs are invoiced directly to your private supplementary insurance provider. Where a semi-private room is covered by the policy, it is of course possible to pay an additional charge if you would prefer a single room.
If your private supplementary insurance includes a deductible element, you will receive a final account from our hospital after the insurance company has made its own calculations.
Since details of insurance cover and any possible deductible are determined by your policy, we request that you clarify this with your supplementary insurance provider prior to your hospital stay.
Before your hospital stay, please clarify with your insurance provider exactly which costs are covered, and to what extent.
At admission, we require a written assurance of cost coverage from your insurance provider, which must be issued to our hospital.
Otherwise, you must pay the costs as per the cost estimate in advance. After the final billing, you can settle these costs with your insurance provider.
You can of course use the services provided in our private hospital on a self-pay basis even if you don’t have supplementary health insurance. We can settle the share of your stay covered by your social insurance with any of the health insurance funds in Austria.
Your attending physician is welcome to contact our staff for a cost estimate.
Our billing team will be pleased to provide any additional information on your estimated costs.
The costs of the treatment must be paid upon admission to our hospital (in advance or on site with cash, or with debit or credit card).
Your hospital stay can be billed directly to all Austrian private health insurers and to almost all Austrian social insurance providers, as well as to many international health insurers.
Direct billing means that the bill for fees and charges incurred during your stay is sent directly from Graz Ragnitz Private Hospital to the relevant insurance provider.
Direct billing agreements – private Austrian supplementary health insurance providers:
- Allianz Elementar Versicherungs-AG
- Donau Versicherung AG – Vienna Insurance Group
- Generali Versicherung AG
- Merkur Versicherung AG
- MuKi Versicherungsverein auf Gegenseitigkeit
- UNIQA Österreich Versicherungen AG
- Wiener Städtische Versicherung AG – Vienna Insurance Group
Direct billing with international insurance providers, e.g.:
- Allianz Worldwide Care Limited
- Cigna
- DKV
Please contact your supplementary insurance provider in advance and ask them to provide confirmation of cover with respect to the cost estimate.
Even if we have no direct billing agreement with your insurer, it is still possible to bill directly, providing we have their confirmation of cover.
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