Outpatient, day patient and inpatient hospital stay

Hospital visits may be on an outpatient, day patient or inpatient basis. Outpatient diagnostic services and treatment available at the hospital include radiology, our Doctor's Office Center with about 40 physicians as well as specialist facilities (Obstetrics, Heart catheter laboratory etc.). Day patient treatment is when the patient is admitted and discharged on the same day. An inpatient stay is when the patient stays overnight in the hospital.

Before your hospital stay

Many different questions and concerns can arise before a hospital stay. With the informa­tion provi­ded below, we hope to supply you with the most impor­tant details con­cerning ad­mission and your stay at our hospital.

If you have chosen Graz Ragnitz Private Hospital for your treat­ment in consulta­tion with your personal physi­cian, your doctor will contact our Admission office to make the ne­cessary arrange­ments (bed, operating room). At the same time, an OR appoint­ment will be scheduled if you require any surgical interven­tions, endoscopy, or the like. Shortly before your ad­mission for an in­patient stay, you will be invited to visit us for a pre­paration appointment.

Your attending doctor will choose the time of your dis­charge from the hospital. On the day of dis­charge, you will receive a confirma­tion of your stay at Reception. The typical check-out time at our hospital is by 11 a.m.

Information about fees and billing

Treatments at Graz Ragnitz Private Hospital are provided with or without private supplementary health insurance (self-pay basis). Learn more about cost coverage through your private supplementary insurance and about direct billing agree­ments between the clinic and your insurance. If you use our services on a self-pay basis, our team will be pleased to provide you with estimated costs.

During your hospital stay

Every hospital stay is unique. To help you feel comfortable during your stay with us, we have provided information on our facilities and services.

Books, newspapers

To help make your stay more enjoyable, patients can ask our nursing staff to order books from a book­shop.

Our patients also don’t have to go without their daily news­paper whilst staying with us. They receive a daily news­paper free of charge.

Car parking, underground parking garage

We offer paid parking for patients and visitors in our underground parking garage More information (the first 10 minutes of parking are free, reduced parking fees for patients arriving for treatment at our Doctors’ Centre, overview of parking fees) can be found here: Contact & How to get here

We would like to point out that no parking is permitted along the whole of Berthold-Linder-Weg.

If you are dropping off or picking up patients, you are, of course, able to use the access ramp for direct access to the hospital.

Debit and credit cards

You can use a debit card or any regular credit card for pay­ment in the hospital.

Disabled access

For people with special requirements, Graz Ragnitz Private Hospital offers wheel­chair-accessible en­trances and treat­ment rooms as well as wide corri­dors. There is also a lift and signs that are easy to read so that we can ensure a problem-free and com­fortable stay, during which you are able to move around in­dependently.

On the ground floor, where most of the doctors’ offices and physical therapy rooms are located, you will find four clearly marked wheelchair-accessible bath­rooms, one each in the west and east wings of the Doctors’ Office Center, one in Radiology and one in the ad­ministrative section. For parents with young children, the wheel­chair-accessible bathroom in the ad­ministrative section features a changing table.

All four wards contain a wheel­chair-accessible patient room as well as a wheel­chair-accessible bath­room.

Marked parking spaces for the disabled can be found in the under­ground parking garage.

Hair, manicures and pedicures

Our private hospital has not neglected your per­sonal grooming needs. Perhaps you feel the need to treat your­self during your stay. Hair styling, mani­cures and pedi­cures are available on-site at any time. Just inform one of the nursing staff, and we will be happy to schedule an appoint­ment for you.

Internet access

At Privatklinik Graz Ragnitz, you can access free Wi-Fi in every room and through­out the hospital using your own laptop or mobile device. There are also two internet termi­nals located near the en­trance to the patients’ restau­rant, which are avai­lable for patients and visi­tors to use for brow­sing the inter­net.

Children as patients

If your child requires an opera­tion, you are sure to have many ques­tions about this excep­tional situation. We have pre­pared a guide (in German) for you offering a simple over­view of what it will be like for your child to under­go an opera­tion here. This will help you best pre­pare your child for their up­coming stay at Graz Ragnitz Private Hospital.
Our kitchen is happy to pre­pare appro­priate dishes for our smallest patients. High­chairs are also available in the patient restaurant.

Nursing care

We consider quality care to be of the utmost importance in promoting recovery and ensuring the well-being of our patients.

Visitors and relatives

Would you like to visit a relative, a friend or a collea­gue who is currently staying at Graz Ragnitz Private Hospital? Our visiting hours are very flexible, yet it is recommen­ded you speak to a quali­fied staff member at the nurse's station if you plan to drop by outside of our regular visiting hours, to ensure your visit won’t get inter­rupted by either doctor’s visits or treat­ments.

Please note:

We are committed to protecting our patients’ privacy. For this reason we do not allow photo­graphy or filming within the hospital pre­mises. This measure also serves to protect the personal rights of all indi­viduals in the hospital.
Media represen­tatives are re­quested to contact the Director’s office in advance.

Contact

If you need further informa­tion, please contact us at:

For visitors and relatives

T: +43 316 596-3100
E: aufnahme@pkg.at