Coronavirus: Our protective measures

Coronavirus (SARS-CoV-2) and COVID-19

Measures to protect our patients and staff

Ensuring the highest possible level of safety for our patients and staff is a prime concern in our hospital. For this reason the following safety measures are still in place as a precaution:

Access via checkpoint
Access via checkpoint
FFP2 mask
FFP2 mask
Hand hygiene
Hand hygiene
Keep safety distance
Keep safety distance

Safety measures in detail

Inpatient stays, birth, day patient examinations

Patients who are scheduled for an inpatient stay or a day patient examination (e.g. endoscopy) in the hospital have to have a PCR test carried out before they come into the hospital.
If the test is negative, you can be admitted as planned for your inpatient stay. The time of sampling must not be more than 72 hours ago before the planned admission time.

If the test is positive, i.e. there is evidence of the virus, we ask you to contact us to discuss what should happen next.

Recovered persons are not required to carry out a PCR test for a period of two months after passed infection. Please bring evidence of your recent COVID infection or recovery to your admission.

Spontaneous delivery/Emergency: Expecting mothers and fathers or other accompanying adults as well as acute patients who cannot provide evidence of a valid PCR test will be tested upon arrival at the hospital. For the molecular biological test a fee according to the current tariff will be charged.

Please check our information regarding PCR tests.

Physical therapy and outpatient rehabilitation

For outpatient services evidence of a negative test, vaccination, or recent recovery from the virus (under the “3-G rule”) is required.

Please check our information regarding PCR tests.

Visitors

Currently, 2 visitors are allowed in a two-bed room at the same time. With several visitors you can use the designated visitor areas.

Visitors are required

Please check our information regarding PCR tests.

If you have tested positive for coronavirus, you are not permitted to enter our hospital until the current COVID contact restrictions (“Verkehrsbeschränkung”) no longer apply to you.

Visiting with children and siblings:
Children have to wear an FFP2 mask at all times. If this is not possible, visiting is not permitted at the moment. Thank you for your understanding.

Inpatients’ companions

For

  • children and young people under the age of 18,
  • vulnerable patients, and
  • women who are about to give birth,

a patient’s companion may be admitted to the hospital together with the patient.

Patients’ companions will be tested for coronavirus before admission, as patients are, using a PCR test. Admission is only permitted if the test result is negative. The time of sampling must not be more than 72 hours ago before the planned admission time.

Recovered persons are not required to carry out a PCR test for a period of two months after passed infection. Please bring evidence of your recent COVID infection or recovery to your admission.

Fathers who wish to be present for a spontaneous delivery are tested at the time of admission.

Please check our information regarding PCR tests.

Outpatients’ companions

Please note that patients’ companions are not allowed for outpatient examinations.

Exception: If you are a companion of a child/young person or a vulnerable adult, you are required

Please check our information regarding PCR tests.

PCR test

If the PCR test has been carried out outside the hospital, you must bring along the officially valid test certificate. (A test result from “Gargle with Us!” (“Alles gurgelt”) is only valid with photographic confirmation of identity showing your passport, ID card or Austrian e-card.) The time of sampling must not be more than 72 hours ago before admission/the appointment/the visit.

Vaccinated, recovered

For more information on the vaccination – test – recovery rules, evidence of vaccination or recovery as well as their validity period see gruenerpass.gv.at.

Staff checks

In accordance with the regulations issued by the Federal Minister of Health, our staff are subject to regular coronavirus testing if they have not been vaccinated or recently recovered from infection with the virus. Employees are also obliged to inform their supervisors immediately if anyone amongst their personal contacts is suspected to be ill or is unwell, so that the hospital can take the appropriate measures.

Employees who have been infected with the coronavirus are not permitted to work with patients until they have recovered and are no longer infectious.

If a coronavirus infection is suspected please do NOT go to a hospital or doctor’s office; stay at home.
Call the health advice hotline 1450 to discuss what to do next.

1450 - Health advice hotline (only for symptoms such as fever, coughing, sore throat, shortness of breath)

0800 555 621 - Coronavirus Infoline provided by AGES (the Austrian Agency for Health and Food Safety) – for any general questions on coronavirus

Federal Ministry of Health: Coronavirus (German)
     Information in Englisch

AGES.at - Coronavirus services

Corona-ampel.gv.at (German) - Nationwide and regional measures

Gruenerpass.at - COVID certificates information

ORF.at: Infopoint Coronavirus (German)

Berthold‑Linder‑Weg 15, 8047 Graz, Austria Icon Standort